The minimum order amount is UAH 250.
Shipping schedule for your orders:
- orders placed from Monday to Friday before 1:00 p.m. are shipped the same day;
- orders placed from Monday to Thursday after 1:00 p.m. are shipped the next working day;
- orders made on Friday after 13:00 and on weekends - are sent on Monday.
Delivery by postal operators Nova Poshta and Ukrposhta takes place once a day after 5:00 p.m.
Payment methods on showerpack.com.ua
showerpack.com.ua cares about every customer, so you can use both cash and cashless payment methods: pay for the goods when placing an order and at the moment of receiving it. To make your online shopping more pleasant, we have added several ordering methods:
- Online payment by credit card
- Cash-on-delivery (full payment in the post office)
- Cashless payment by invoice and requisites
- Cashless payment with VAT
Payment for the product
Online payment by credit card via Wayforpay
For Visa and MasterCard cards, you can fully pay for the order at the time of placing it, this is a cashless payment. It saves your time because at the post office, you will only need to pick up the order by presenting an identity document.
Payment is made through the Wayforpay payment system on the website.
Payment to the IBAN bank account
Payment of the full amount for the goods.
Cashless payment by invoice and requisites
For individuals and legal entities: payment is made according to the invoice issued in any bank branch in Ukraine or online. You can receive the invoice in the online store: our employees will send the invoice to your email or convenient messenger.
You can pay the invoice:
— at any bank branch or terminal;
— using online banking;
Cash payment at «»Nova Poshta«», «»Ukrposhta«» branches, and others
When receiving a parcel at «Nova Poshta», «Ukrposhta» branches, you can pay in cash (+ the postal operator will charge an additional commission for the transfer of funds).
Cashless payment with VAT
Thanks to this variety, you can be confident in the safety of online shopping. Choose a convenient payment method and save your time!
Delivery of the product
Orders placed before 14:00 are handed over to delivery services («Nova Poshta», «Ukrposhta») on the same day. Orders placed after 14:00 are handed over the next day.
Orders over UAH 5,000 are delivered free of charge until 05/31/2024!!! Valid for all orders from UAH 5,000 with delivery by Nova Poshta (to branch/post office/courier), Ukrposhta (Standard/Express) and Uklon courier around Kyiv!
Delivery methods
- Address delivery across Ukraine to your door: delivery time 1-3 days, delivery cost according to the postal operator's tariffs.
- Self-pickup from the store
- Delivery in Kyiv (UKLON)
- Delivery by «Nova Poshta»: delivery time 1-3 days, delivery cost according to the postal operator's tariffs;
- Delivery by «Ukrposhta»: delivery time 3-7 days, delivery cost according to the postal operator's tariffs;
Address delivery across Ukraine to your door
Possible with the courier services «Nova Poshta» and «Ukrposhta», both on cash-on-delivery and 100% prepayment basis. When sending cash-on-delivery, the recipient additionally pays a commission to «Nova Poshta» for sending money back.
Your order will be dispatched the next day after placing the order. Delivery takes approximately up to 3 days. You can pay for the products online with VISA/Mastercard on the website when placing the order.
Self-pickup from the store
By prior arrangement, you can pick up the product from the store in Kyiv, Bereznyaky district. Working hours: Monday-Thursday from 10:30 to 17:00, Friday from 10:30 to 15:00.
Delivery in Kyiv
Delivery of products within Kyiv is possible with the courier service «UKLON» Your order will be dispatched on the same day if it is placed before 14:00.
For orders over 5000 UAH – free delivery.
For orders up to 5000 UAH – delivery is approximately 200 UAH.
Delivery by «Nova Poshta»
Orders placed before 14:00 are handed over to «Nova Poshta» delivery services on the same day. Orders placed after 14:00 are handed over the next day. Orders placed after 14:00 on Friday and weekends will be sent on Monday.
Delivery by «Ukrposhta»
Orders placed before 2:00 pm are handed over to «Ukrposhta» delivery services on the same day. Orders placed after 2:00 pm are handed over the next day.
Orders placed after 14:00 on Friday and weekends will be sent on Monday.
Feel free to give us a call if you have any questions, and we will help you choose a convenient delivery option.
Returns and Exchanges
Returns or exchanges of products are carried out in accordance with the provisions of the Law of Ukraine «On Consumer Rights Protection» No. 1023-XII dated May 12, 1991.
Did you accidentally add an item to your cart or miss something during delivery? Did you discover a defect while inspecting the package? Misunderstandings can happen, and we understand that. Just let us know, and we will do our best to resolve the issue. You can return or exchange a product within 14 days of delivery.
Please note that all shipments sent by transport companies are insured.
When receiving a package, it is necessary to check the integrity of its packaging and the absence of mechanical damage at the time of receipt. If such damage is present, create a report on the damage and the receipt of the insurance amount from the carrier company.
Requirements for returning a product:
- The product has not been used: only products in their original undamaged packaging are accepted for return.
- The product is packaged in the same way as when it was received.
To expedite the process of refunding your money or exchanging for another product, briefly describe the situation and attach photos or videos of the product you purchased from us and want to return. Send this information to the email address showepack.info@gmail.com.
Each return case is individual and will be considered separately. To request a return, please contact us from 9:00 to 18:00 on business days at:
+38 063 045 33 29
+38 063 288 90 89
Categories of products that can/cannot be returned and exchanged:
Can be returned or exchanged:
- New products without signs of use within 14 days from the date of purchase.
- Products that do not match the description or photo.
- Products of improper quality.
Important! The product must not lose its commercial appearance. The packaging must be preserved.
In case there is no identical product available for exchange, you have the following options:
- Terminate the purchase and return the product, receiving a refund for the paid amount.
- Purchase any other available products from our range with an appropriate recalculation of the cost.
- Exchange the product for a similar one if it becomes available for sale. In this case, we will notify you on the day of its arrival.
Cannot be returned or exchanged:
- In accordance with the Law of Ukraine on Consumer Rights Protection, an online store may refuse a consumer to exchange or return a product in the following cases:
- More than 14 days have passed since the date of purchase, and the product has no significant defects.
- The transfer of the product occurred less than 14 days ago, but the product, which has no significant defects, is not new, meaning it has been used.
- The product has mechanical damage, the packaging is damaged, during the examination, it was found that the defects of the product were due to the fault of the buyer, there are signs of third-party interference (unpacking), and more.
- The product was used, and its commercial appearance was not preserved, and the configuration (quantity or type of product in sets) was violated.
- When returning (exchanging) a product purchased as part of a special price (discount for the set), the return (exchange) is made for the entire set of products.
- The product belongs to a category that is not subject to exchange and return.
List of consumer goods of proper quality that are not subject to exchange (return) according to the resolution of the Cabinet of Ministers of Ukraine dated March 19, 1994, No. 172:
- Food products.
- Hygiene items.
Terms and conditions of refund:
We can process the refund within 1-2 business days and no later than 7 business days from the moment we receive the product in our warehouse for inspection. Refunds are made by transferring the funds to the customer's bank account.
Physical locations where you can make a return:
You can return the product:
- At the self-pickup point (Kyiv, Bereznyaky district, working hours: from 10:30 am to 15:00).
- By sending the product with a courier service («Nova Poshta», «Ukrposhta»).
What you need to do to return the product directly to the store:
- Call us and inform us that you are planning to bring the product for a return or send an email with photos of the product.
- Bring the product in its undamaged packaging, in the same condition as when it was purchased. Used products and/or those that do not retain their consumer qualities are not eligible for return (except for warranty cases).
What you need to do to return the product by «Nova Poshta» or «Ukrposhta»:
- Call us or send an email and let us know that you are planning to send the product and get the necessary address.
- Send the purchased product in a merchantable condition, i.e., in undamaged packaging and with the complete set preserved. Products used for purposes other than those intended for them are not subject to return (except for warranty cases).
In case of returning a product of proper quality, the transportation costs are covered by the customer. In case of returning a product of improper quality, the online store covers the transportation costs.
Unfortunately, unforeseen situations can always arise. If you find anything suspicious, please let us know. Our manager will offer possible solutions.